Returns & Exchanges

At Oh Clementine, we want you to love every purchase, but we understand that sometimes things aren't quite right. We offer a 30-day return window for most items in their original, unused condition for a full refund or store credit.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing